Frequently Asked Questions

Security Deposits

A required security deposit of twenty percent (20%) of your total order amount is necessary to confirm rentals. Orders totaling $100 or less require a $20 security deposit. This security deposit is in addition to rental charges This security deposit shall be refunded upon satisfactory return of all equipment. read more →

What are your Delivery Areas?

Delivery is available for a nominal fee in our regular service areas. Deliveries are to ground levels within the reasonable carrying distance.Additional charges may be made for after hour pick-ups or unusual locations such as parks and beaches. We gladly provide service to many cities in Orange, Los Angeles and Riverside Counties. Please see our Delivery Area page for a full… read more →

How do I schedule a free consultation?

We would love to meet with you and help with the design of your event! Our consultants are available to answer any question you may have! Give us a call (714) 638 - 3640 or complete the Contact Request Form and our representative will respond within 48hrs. read more →

Can I visit your Direct Showroom?

Yes! If you're near the Garden Grove, CA area, we invite you to stop by and visit our showroom in person! Contact Info 8642 Garden Grove Blvd. Garden Grove, CA 92844Phone: (714) 638-3640 Fax: (714) 638-1478 Email Us For your convenience, we are open 7 days a week. read more →

Pickup Information

Additional charges may be charged for after hour pick-ups or unusual locations such as parks and beaches. Tables and chairs should be down and stacked accordingly. All items, except linens, must be returned clean, or there will be an additional fee charged. Dishes and related items are to be returned clean and in their original containers. Teardown services are available. read more →

Delivery Fees & Information

Delivery is available for a nominal fee in our regular service areas. Deliveries are to ground levels within the reasonable carrying distance.  Setup and complete Decoration Services are available for a nominal fee. read more →

Cancellations & Refunds

Cancellations must be made seven (7) days prior to the scheduled event date for a full refund, UNLESS a party consultant has been to your home, hall or office for a consultation. read more →
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